1. Introduction

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Welcome to Talent Trellis. By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our services.

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2. Services Offered

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Talent Trellis specializes in building teams in:

• Customer Support
• Trust & Safety
• Design
• Marketing
• Technology
• Artificial Intelligence

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Clients can choose from the following engagement models:

• Out-staffing: Hire individual professionals to integrate into your existing team.
• Managed Teams: We handle team  management, ensuring seamless operations.
• Custom Teams: Build a team tailored to your specific needs.

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3. Client Responsibilities

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To ensure effective collaboration:

• Clearly define objectives and expectations.
• Participate in setting Key Performance Indicators (KPIs).
• Provide necessary resources and access for team integration.

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4. Payment Terms

• Out-staffing: Monthly payments based on the number of professionals hired.
• Project-Based: Tiered pricing aligned with project milestones and deliverables.

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All payments are due as per the agreed schedule in the service contract.

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5. Discounts

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We offer a 20% discount on contracts extending beyond one year.

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6. No Additional Fees

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Talent Trellis ensures complete transparency with no hidden charges for recruitment, management, HR, or equipment.

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7. Non-Solicitation Clause

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Clients agree not to directly hire or solicit our team members during the engagement and for a period of three years thereafter. Violation of this clause will result in a penalty of $3,000 per month for each affected team member, payable for three years.

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8. Termination

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Either party may terminate the agreement with a one-month written notice. Upon termination, all outstanding payments become due immediately.

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9. Confidentiality

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Both parties agree to maintain the confidentiality of proprietary information and not disclose it to any third party without prior written consent.

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10. Limitation of Liability

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Talent Trellis shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with our services.

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11. Governing Law

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These Terms of Service shall be governed by and construed per the laws of Ontario, Canada.

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12. Amendments

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Talent Trellis reserves the right to modify these terms at any time. Clients will be notified of significant changes.

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